346 pages
English language
Published 2014 by Random House US, Crown Business.
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"In Scaling Up Excellence, bestselling author Bob Sutton and Stanford colleague Huggy Rao tackle the topic that obsesses businesses large and small, from start-ups to Fortune 500 companies--how to scale up their businesses and spread excellence throughout the organizational culture"--
Subjects
- Organizational change
- Organizational effectiveness
- Customer relations